Frequently Asked Questions

1. How long does shipping take?

Delivery time depends on your location and production time. On average, shipping takes: 

  • EU Countries & New Zealand: 5-10 business days
  • United Kingdom: 2-3 business days
  • US & Germany: 2-5 business days
  • Australia: 3-6 business days
  • Asia, Canada & South America: 5-15 business days                                                                                                                                                           

    2. How can I track my order?

    • Once your order has been shipped, you will receive an email with a tracking number . This will allow you to track your package.

    3. Can I cancel or change my order?

    Because our products are manufactured on demand , we are unable to make changes once the order has been processed. If there is a problem, please contact us immediately.

    4. What if my product is damaged or delivered incorrectly?

    If you receive a damaged or incorrect product, please contact our customer service at contact.beardrip@gmail.com or our contact page. Include photos of the problem, and we will help you as soon as possible!

    5. What payment methods do you accept?

    We accept:
    ✅ iDEAL
    ✅ PayPal
    ✅ Credit card (Visa, Mastercard, American Express)

    6. Do you offer returns?

    Because our products are made to order, we do not offer returns. However, if there is a problem with your order, we are happy to fix it!